Frequently Asked Questions
Welcome to our FAQ page! Here, you'll find answers to the most common questions about our services, including EPC assessments, floor plans, photography, and more. Whether you’re a homeowner, landlord, or real estate agent, we’re here to help you understand our process, the services we offer, and how we can support your property needs. If you don’t find the answer you’re looking for, feel free to reach out to us directly—we’re always happy to assist!
What is an EPC, and why do I need one?
An Energy Performance Certificate (EPC) rates your property’s energy efficiency. It’s legally required for renting or selling a property and helps prospective buyers or tenants understand potential energy costs.
How long does an EPC assessment take?
EPC assessments typically take 30–60 minutes, depending on the property’s size.
How long does it take to receive my EPC after the inspection?
Typically, you will receive your EPC within 24 to 48 hours after the inspection is completed.
Are your floor plans legally compliant?
Yes, all our floor plans are RICS certified and fully compliant with UK regulations. We also offer HMO and lease plans to meet specific legal requirements.
What is included in the floor plan service?
Our floor plan service provides accurate, RICS-certified layouts that help buyers or tenants understand the property’s layout. HMO and lease plans are also available.
What’s included in your photography package?
Our photography package includes high-resolution interior and exterior shots that highlight your property’s best features, optimised for property listings and marketing. We include 12 photos as standard. We ensure lighting, angles, and compositions are carefully tailored to make your property stand out.
Are 12 photos enough for my property?
Twelve photos are typically sufficient to showcase a property’s main features. However, for larger properties or those with more unique areas to highlight, you may want to consider adding extra photos, contact us for a quote.
Do I need to declutter the property before the photo shoot?
Yes, decluttering the property is highly recommended for the best results. A clean and tidy space allows us to capture your property in the best light and makes it more appealing to potential buyers or tenants. We advise removing personal items, excessive furniture, and anything that could distract from the property’s features.
How do I book a service?
Booking is easy! Click the “Get a Quote” button on our website or contact us via phone or email, and we’ll arrange a convenient time for your assessment.
Are your surveyors CRB checked?
Yes, all of our surveyors undergo thorough background checks to ensure your safety and peace of mind.
What areas do you cover in London?
We provide services throughout London, focusing on all boroughs. Contact us to check availability in your specific area.
Can I purchase individual services, or are packages required?
While our packages offer the best value, you’re welcome to purchase individual services like EPC, floor plans, or photography based on your needs.
How can I improve my property’s EPC rating?
After an EPC assessment, you’ll receive specific recommendations. We also offer a free PDF guide with general tips on enhancing energy efficiency.
What are the prices for your services?
Our pricing varies based on the specific service and size of the property. Please contact us for a tailored quote.
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders, whether you’re a property developer, real estate agent, or landlord with multiple properties. Contact us directly to discuss your needs, and we’ll provide a tailored quote to help you save on larger projects.
What package is right for me?
The right package depends on your specific needs. If you’re looking for a comprehensive property marketing solution, our all-inclusive package, which combines EPC, floor plans, and photography, offers the best value. For a more focused service, you can choose individual services like an EPC assessment or a floor plan. Feel free to reach out, and we can guide you in selecting the package that suits your requirements.
Why choose Miah Surveyors?
With quality services, quick turnarounds, and RICS-certified floor plans, we ensure your property stands out on the market. Our team is committed to professionalism and excellence.